Appointment Cancellations

If you cannot keep your appointment time, please call us at least 24 hours in advance so we may give your time to another patient in need of our care. Failure to give 24 hours notice may result in a $25.00 charge.

Your First Visit

On your first visit to our office, we ask you to bring your medical records, insurance cards and any medications you are taking. You will be asked to complete a new patient registration form. This will require you to arrive 15-20 minutes before your appointment time. This information will assist us in helping you proceed smoothly through your examination.

New Patient Forms and Privacy Notice

New patients can download the patient forms needed for a first appointment using the links below. Forms can thus be printed, completed, and brought to the first appointment.

• Patient Registration Form (PDF)
   

Payment
We accept most types of health insurance. Our helpful staff will tell you if we participate in your particular health plan. We also accept cash and check. Our policy is that you pay any amount not covered by your insurance at the time of your visit. Our billing department will determine this amount at the end of your visit. We also offer a discount for payment by cash or check.

Telephone Calls

When calling our office, it is important that you give our receptionist your name (or the patient's name) and the nature of the problem. Our receptionist will then direct your call to the person best able to answer your questions. It may not always be possible to talk to your physician when you call. If this occurs, our receptionist will bring your questions to the attention of your physician or the nurse as soon as possible.

Please understand it is impossible to properly diagnose and treat your condition without an examination. In addition, it is our policy not to release test results over the phone.

Prescriptions

When calling to renew your prescription, please call at least 3 days before you are out of your medication. Please have the name and dose of your medication as well as the name and phone number of your pharmacy available for our staff. Please restrict your calls to Monday through Thursday.

Form or Copy Fee

There is no charge for forms and copies at the time of your scheduled office visit. There will be a fee for all forms and copies not presented at the time of your visit.

If You Are Hospitalized

Our physicians at Michigan Neurology Associates are on staff at St. John Hospital and Medical Center, Bon Secours-Cottage Hospital, Bi-County Hospital, Mt. Clemens General Hospital, St. John NorthEast Community Hospital, St. John Macomb Hospital, Detroit Riverview Hospital, St. Joseph Mercy Hospital-Macomb, Harbor Oaks-New Baltimore and St. John North Shores Hospital.

If you require hospitalization, the doctor you see in our office will arrange your admission whenever possible. During your hospital stay, you will be seen daily by either the admitting physician or one of our associate physicians to assure your comfort and recovery. If you are hospitalized for other reasons and have the need to see your M.N.A. neurologist, this can be arranged by notifying your doctor or calling our office.

Emergencies

If you have the need for an urgent evaluation, please call 586.445.9900 and inform our receptionist of your problem. She will make every effort to schedule an immediate appointment with an available doctor.

If you begin experiencing the symptoms of a stroke (numbness in an extremity, slurred speech, severe sudden headache, blurred or double vision or dizziness), recurrent seizures or seizures lasting more than five minutes, please go directly to the emergency room of the nearest hospital and have the attendant call our office immediately upon your arrival to allow notification of our oncall neurologist.